Operated by: Half Hitch Brewing Company LTD, operating as The Mash
Contact: 📧 hello@masheats.ca

Last updated: July 4, 2025

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1. Overview

At The Mash, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, join our loyalty program, place orders, or otherwise interact with us.

By using our website or participating in our programs, you agree to the practices described in this policy.

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2. What Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number.

• Location Information: Province or city, if shared.

• Purchase Information: Transaction history, order preferences, loyalty program activity.

• Account Information: Username, password (encrypted), and account settings.

• Marketing Preferences: Your choices around promotional communication.

• Technical Information: IP address, browser type, device ID, cookies, and usage data.

We do not knowingly collect personal information from children under 18.

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3. How We Use Your Information

We use the information we collect to:

• Operate and manage our loyalty program.

• Process and fulfill orders or customer requests.

• Communicate with you about offers, rewards, or updates.

• Improve our website, services, and customer experience.

• Comply with legal or regulatory obligations.

You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails.

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4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Trusted service providers who help us operate our business (e.g., POS and loyalty platforms, email marketing tools).

• Delivery partners (e.g., DoorDash, Uber Eats) when placing an order through linked platforms.

• Government or legal authorities, if required by law or necessary to protect our legal rights.

All third parties are required to comply with data protection laws and are only given access to the information needed to perform their function.

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5. Cookies and Analytics 

We use cookies and similar tracking technologies to enhance your experience on our website. These tools may collect data such as browsing behavior and preferences. You can control or disable cookies through your browser settings.

We may also use tools like Google Analytics to understand website usage and improve functionality.

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6. Data Security

We take reasonable steps to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

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7. Access and Correction

You have the right to:

• Request access to the personal information we hold about you.

• Ask for corrections if your information is inaccurate or incomplete.

• Withdraw consent or request deletion, subject to legal or operational retention requirements.

To make such a request, contact us at hello@masheats.ca.

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8. Third-Party Links

Our website may include links to third-party services. Once you leave our site, we are no longer responsible for the privacy practices of those external sites.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review it periodically.

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10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Privacy Officer
📧 hello@masheats.ca
📍 Operated in Alberta by Half Hitch Brewing Company LTD

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